Shipping & FAQ

 

“When will I receive my order?”
Once your order is placed, we begin processing it within 2 to 5 business days. After that, delivery usually takes between 1 to 3 weeks depending on your location, unless a different timeframe is mentioned in the product description. Occasionally, we offer special deals that include faster shipping—such as 3–8 day delivery. Be sure to check individual product pages, as shipping times can vary slightly based on the item.

“How does the shipping process work?”
We collaborate with global vendors and skilled independent artisans to offer you great products at competitive prices. This means your order might ship from various locations around the world. Most of our shipments are handled by carriers like USPS and FedEx.

Since we ship directly from our international partners and due to high product demand, delivery may take 1–3 weeks. If you've purchased multiple items, you may receive more than one package.
Tracking numbers are provided with every order so you can monitor your shipment.
Need help? Our ticket and email support is available 24/7/365 — we respond quickly and are just an email away.

“How do I return an item?”
Please refer to our Return Policy for detailed instructions. For additional help, feel free to email us at info@naghisbazaar.com.

“How fast do you respond to messages?”
We aim to respond as quickly as possible — typically within 1 to 3 hours. However, during weekends or holidays, replies may take up to 24 hours. We’re committed to providing excellent customer service and are always here to support you.